Privacy Policy

Effective Date:

Canan Koska cares about your privacy just as much as we care about our coffee and matcha rituals. When you visit our website, create an account, or place an order, we want you to feel safe and informed about how your personal information is handled. This page explains what we collect, why we collect it, and what choices you have.

By using our site, you’re agreeing to the practices outlined here.

1. What We Collect

We collect information in ways that help us serve you better and make your experience smoother:

Information You Give Us

• Your name, email, and phone number

   

• Shipping and billing addresses

   

• Payment information (processed securely by our payment provider)

   

• Account details if you choose to create one

   

Information We Collect Automatically

• Device information, browser type, and IP address

   

• Pages you visit and links you click on our site

   

• Cookies and similar tracking tools

   

• This helps us understand how people use our site so we can make it better for everyone.

   

2. How We Use Your Information

We only use your information to make your experience better and to run our business smoothly. For example:

• To process and deliver your orders

   

• To answer questions or provide customer support

   

• To personalize your browsing experience

   

• To send you updates, special offers, or newsletters (if you’ve agreed)

   

• To analyze and improve our website and products

   

• To follow laws and regulations

   

3. Cookies and Tracking

Yes, we use cookies, but only to make your visit easier and more enjoyable. Cookies help us:

• Remember your shopping cart and preferences

   

• See which pages are popular so we can improve them

   

• Show content or offers that might interest you

   

• You can control cookies in your browser, but some features of our website might not work properly without them.

   

4. Who We Share Your Info With

We don’t sell your information, ever. Sometimes, we work with trusted partners to make things run smoothly:

• Payment processors

   

• Shipping companies

   

• Marketing and analytics services

   

• These partners are required to keep your information safe and use it only for the services they provide to us.

   

5. Your Rights

Depending on where you live, you have certain rights to your information:

For our EU visitors (GDPR):

• See what information we have about you

   

• Correct or delete your information

   

• Ask us to limit how we use your data

   

• Move your information somewhere else (data portability)

   

For California residents (CCPA):

• Know what categories of information we collect

   

• Ask us to delete your information

   

• Opt-out of the sale of your information (we don’t sell, but you have this right)

   

• To exercise any of these rights, just reach out to us at info@canankoska.com. We’ll take care of it.

   

6. How We Protect Your Data

We do our best to keep your information safe using secure systems and processes. But, just like a coffee bean needs careful handling, your data needs careful handling too, and while we work hard, no system is 100% risk-free.

7. Kids’ Privacy

Our site is meant for adults. We don’t knowingly collect information from children under 13.

8. Links & Third-Party Services

Sometimes our site links to other sites or uses third-party services. They have their own privacy practices, so we recommend reading their policies before interacting with them.

9. Updates to This Policy

We may update this page occasionally, usually to reflect new laws or changes to our website. The “effective date” at the top will always show when this version started.

10. Contact Us

Questions? Concerns? Just want to say hi? We’re happy to hear from you:

Email: info@canankoska.com 

Phone: +13468187280

Address:  21629 Crestbrook Cove Dr Katy TX USA 77449

We promise to treat your information as carefully as we do our coffee beans.